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Shipping
COFFEE SHIPPING - AUSTRALIA WIDE
- $9.95 per 1 kg
- Free for 2 x 1kg Bags
HOME COFFEE MACHINE AND GRINDER SHIPPING
- $20 Flat rate shipping for QLD, NSW, ACT, SA and VIC
- $30 Flat rate for WA, NT and TAS
(some remote regional areas will incur full shipping rates due to excessive the cost of getting the items there)
TERMS FOR FREE SHIPPING OVER $150
- Free Shipping for orders over $150
- Free Shipping not available on takeaway cups
- Wholesale orders - shipping will be charged at cost
- Free shipping will be selectable at checkout if eligible
- Free shipping not available in WA, NT and TAS due to large increase in shipping costs
- Shipping is sent via Australia post or the most efficient carrier and is sent via standard shipping
- If you need your order urgently, please select Express shipping
Price Match
We Aim to Match, But Conditions Apply!
We strive to offer the most competitive prices in Australia for all your coffee brewing needs. While we're confident in our pricing, we're human, and occasionally, a competitor might slip a lower price past our radar. That's where you come in! If you spot a better deal elsewhere, we'll gladly match it, with some fair conditions to ensure a level playing field.
Here's the scoop:
- Aussie rivals only: The competitor must be an Australian retailer with prices in AUD and shipping from within our great nation.
- Brand buddies: They must be an authorised retailer of the specific brand you're eyeing.
- Twinsies, please: The product needs to be an exact match, brand new in its box, and readily available.
- Delivery included: We'll factor in the competitor's delivery cost for an apples-to-apples comparison.
Now, for some exceptions, where our price-matching magic might not work:
- Cashback & discounts: We can't match deals involving cashback offers or special discount coupons.
- Bulk buys: Commercial quantity pricing is a different beast, so we won't match those either.
- Clearance frenzy: Stock liquidation sales are temporary deals, and we can't keep up with their ever-changing prices.
- History can't be rewritten: We can't adjust past orders that have already been processed.
- Auction arena: Prices from auction sites like eBay or Catch of the Day aren't eligible.
The rare exception:
In extraordinary situations, we might not be able to match a competitor's price exactly. But don't worry, we'll still offer you the best possible price we can, because your coffee happiness matters to us!
So, there you have it! With these guidelines in mind, feel free to share any lower prices you find, and let's brew up some fair competition!